Join the switch to better broadband.
Better broadband means...
A better phone service
You can get a secure and reliable internet-based phone service with VoIP (Voice over Internet Protocol). You can even keep your existing number.
Add a phone package when you order online
-
Line only
£6 a month (down from £12/month for Black Friday)
-
Line + 1 handset
£15 a month
-
Line + 2 handsets
£18 a month
-
Line + 3 handsets
£21 a month
Better broadband means...
Crystal clear UK calls
You can make unlimited UK calls over the internet. And enjoy cheaper international calls. You’ll also find the sound quality of digital, internet calls is better than the old copper landlines.
Better broadband means...
Tons of extra features
Internet phones bring a ton of extra features, including 3-way calling, virtual second line, simultaneous ring and call forwarding to your mobile phone.
Better broadband means...
Easy to set up and use
You'll get all the tech and support you need to get up and running. After that, internet phone calls are super easy to use. Just the same as using a regular phone.
What our customers say
Why switch to Voneus?
-
Connecting Communities
Supporting and working with local community is really important to us, as we recognise the unique challenges you face.
-
Hyper local
You’ll soon get to know our community engagement teams, as they bring personal, on-the-ground support to you and your neighbours
-
No nasty surprises
Pay the great price you get for the whole of your contract - no surprise price rises mid-contract here!
-
Home phone with VoIP
Enjoy better, clearer and cheaper phone calls with our internet phone service - you can even keep your existing phone number - no landline required.
-
Backed by investors
We work closely with our investors Macquarie Capital and Tiger Infrastructure who share our ambitions to roll-out full fibre to underserved communities.
-
Stress-free installation
Relax with stress-free installation by specialist engineers who will do all the work for you.
Frequently Asked Questions
Calls from your VoIP phone line are free nationwide and to UK mobile phones.
View a full list of international call charges, per minute.
Yes you can keep your existing number. This is a process known as number porting and involves moving your existing number from your current provider over to another. It’s easy to do, but there are a couple of really important steps:
· Before you place an order, make sure you understand the differences between your existing landline service and those of a digital home phone service
· To keep your phone number, tell us that you want to port the number when you place your order
· Keep the service you have with your current supplier going until the porting process has completed
· Be sure that all of the information you supply is accurate, because any mistakes could lead to delays or even the number being lost
A request to port your number will not be made until your broadband service has been activated, and could take up to 10 days.
You won't be able to make any calls - including 999 calls - from your VoIP phone if there's a powercut or your broadband fails.
Voice over Internet Protocol, or VoIP, converts your voice into a digital signal that can be shared between devices over the internet. It's a similar technology used by other voice and video services such as WhatsApp, FaceTime and Skype.
You can continue to use your current home phone when you switch to VoIP - simply plug it into the back of your broadband router.