General enquiries and FAQs
Our new Gigabit wireless which can deliver internet speeds of up to 1 Gigabit per second (that is up to 1,000 Mbps), offering faster speeds compared to traditional technologies like copper and copper fibre mixes.
It uses a 60 Ghz spectrum which is regulated by Ofcom, and it is widely used throughout the world for short range high-capacity access for millimetre wave radar and various scientific applications. Please note, our Gigabit Wireless does not use 5G ‘LTE’ technology, as some mobile carriers use.
In addition to being heavily regulated, a number of studies have been conducted on the safety of this technology and have reported no adverse effects of exposure associated with the use of 60Ghz frequency.
All equipment provided to you to receive and enjoy our broadband services is owned by Voneus. While you have full use of the equipment during your contract, it remains our property. At the end of your contract, you'll need to return the equipment to us as outlined in our Terms and Conditions.