Ditch the landline and switch to online phone calls

Better broadband lets you ditch your outdated landline phone, and join the switch to online calling!

VoIP, Voice over Internet Protocol, is exactly what it says – it uses the internet to make phone calls meaning crystal clear calls, tons of extra features and you even get to keep your existing number (see more below).

Clever technology converts your voice into a digital signal that is then shared between devices over the internet. It’s a similar technology used by other voice and video services such as WhatsApp, FaceTime and Skype.

With Voneus VoIP you can make unlimited UK calls and enjoy cheaper international calls. You’ll also find the sound quality of digital, internet calls is better than the old copper landlines.

Extra features mean you’ll have instant access to 3-way calling, a virtual second line, simultaneous ring and call forwarding to your mobile and you can access voice mail and your address book anywhere.

Easy to set up, we’ll give you all the tec and support you need to be good to go. After that, it’s as easy to make and receive phone calls as on a regular phone.

Remote working revolution
Remote working is the norm for many of us some of the time, and the beauty of  VoIP is that it can be as flexible as you need it to be: make and answer calls on your preferred device without being restricted to the confines of a desk phone. 

Take your landline number with you to your new digital phone
When you get your new Voneus digital home phone you can keep the same landline number.

This is a process known as number porting and involves moving your existing number from your current provider over to another.

It’s easy to do, but there are a couple of really important steps:

• Before you place an order, make sure you understand the differences between your existing landline service and those of a digital home phone service

• To keep your phone number, tell us that you want to port the number when you place your order

• Keep the service you have with your current supplier going until the porting process has completed

• Be sure that all of the information you supply is accurate, because any mistakes could lead to delays or even the number being lost

A request to port your number will not be made until your broadband service has been activated, and could take up to 10 days.

Your new digital phone service VoIP (Voice over Internet Protocol) uses the internet to make phone calls. But that means if there is a loss of internet connection, or a power cut, you won’t be able to make calls – not even 999 calls.

So in the event of network disruption or a power cut it’s important to make sure you have an alternative means of contacting emergency services, such as a mobile phone.

Finally, it is your responsibility to make sure any other services linked to your old analogue phone are compatible with your new VoIP service.